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    FAQ

    How much do you charge?

    We charge a small fee because we know our audience is mostly small businesses owners.

    Do you offer a refund?

    No, I wish we could. The problem is that the payment processing method we use is quite costly and since we charge a small fee it is not possible for us to offer a refund.

    How much time would it take to finish my work?

    We aim to provide a fast turn around to our customers. For recurring services such as site maintenance, we work on a weekly basis and send reports at the end of each month.

    What kind of reports do you send and how often?

    We send reports at the end of the project. So, our clients know what changes we made.

    For the blog writing gig, we send a word file along with the screenshots/images in a single folder.

    And for WordPress SEO services we send multiple files such as a PDF for an initial traffic report and spreadsheets.

    For site maintenance gigs, we send a zip folder with site backup, along with other files.

    How to track the progress of the project?

    We use Trello to manage our clients. When you hire us for the work, we will create a Trello board and invite you to that board. You might have to create a new account on Trello. At the end of the project, we also send an email along with reports.

    Do you have further questions? Please feel free to send us an email contact@wporion.com

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